Instructional Designer & Learning Experience Strategist

Helping organizations bridge content expertise and learning performance.

I transform complex knowledge into engaging, learner-centered solutions that drive real performance.

● People Centered ● Strategy Driven ● Impact Focused
Portrait of Jacqueline Davis, Instructional Designer & Learning Experience Strategist
Bridging expertise & performance SMEs · Trainers · Business Leaders
Three bridges logo mark for Jacqueline Davis, Instructional Designer

Many organizations have deep subject-matter expertise, but expertise alone does not create effective learning.


I partner with SMEs, trainers, and business leaders to transform complex knowledge into engaging, learner-centered solutions that support performance, retention, and business goals.

I have designed learning solutions across higher education, healthcare, talent development, and organizational learning environments, helping translate complex expertise into meaningful learner outcomes.

Design superpowers

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Anticipative Architecture Predicting learner questions and mitigating technical or conceptual roadblocks before they occur.
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Neuro-Inclusive Design Building pathways that account for diverse learning styles and cognitive processing needs.
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Executive Translation Collaborating with stakeholders to transform raw expertise into structured, concise training formats.
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Purposeful Modality Selection Designing experiences that challenge and engage, focusing on skill application rather than passive consumption.

Why Organizations Trust Jacqueline

A rare combination of visual communications expertise, cross-industry experience, and systems-driven instructional design.

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20+ Years, Multidisciplinary Visual communications, corporate marketing, education, and instructional design, one continuous throughline.
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Remote & Global Teams Distributed teams, international schools, and virtual audiences across multiple time zones.
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Cross-Industry Experience Higher education, healthcare, talent development, and organizational learning, comfortable where compliance and accuracy matter most.
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Responsible AI Practitioner Prompt engineering for learning content, paired with ethical, transparent AI adoption workflows.

Selected work

Explore the case studies and prototypes for a select few projects. Full case studies and demos are available for your review of Jacqueline's skills in deciphering complex content, designing engaging learning experiences, and delivering measurable results.

Software Adoption · Rapid Prototyping

Microsoft Training

Three Microsoft 365 courses, Getting Started with Teams, Teams Mobile, and Copilot in Excel, prototyped as clickable Rise and Storyline courses so clients could try every lesson before development, plus an AI authoring experiment in Mindsmith.

Articulate Rise Storyline Scenarios
Explore the prototypes →
Leadership Development

Leadership Course Redesign

Restructured a rising-manager-to-VP leadership pathway into a clearer, more modular format for a multi-cohort program. Focused on clarity, sequencing, and trainer-ready facilitation support.

Curriculum Facilitator Guides Adult Learning
View case study → Explore Unit 3.0 →
Professional Development · Grades 6–12

Educator Growth Workshop

Designed and delivered "Engaging Secondary Learners," a face-to-face workshop where teachers of every subject experience Think-Pair-Share and Gallery Walk first, then unpack them and plan where to use them. Veteran teachers called it engaging and memorable.

Experiential Learning Face-to-Face PD Facilitator Notes
View case study → View the slideshow →

How I can help

I work best with organizations that want training that is organized, concise, and tied to real productivity and growth outcomes—not just completed modules.

Bridge Design for Trainers & SMEs

Turn subject-matter expertise into structured learning experiences. I partner with your trainers and SMEs so content stays accurate while becoming clear, engaging, and easy to deliver.

Learning Experience Strategy

Needs assessment, modality selection, and roadmap design so every learning intervention supports specific business goals and observable behavior change.

Multi-Modal Course & Curriculum Design

Live, virtual, eLearning, microlearning, and job aids—crafted with adult learning principles, inclusive design, and practical application at the center.

Content Refresh & Compliance Updates

Modernize outdated materials, align to current policies or write missing ones, and improve clarity and accessibility within your existing tools and budget.

What stakeholders say

Let’s design something people actually use.

Whether you need a single high-stakes course, a series of microlearning assets, or a clearer pathway between your SMEs and learners—I’d love to hear what you’re working on.

I primarily support organizations looking for practical, detail-oriented instructional design that respects real-world constraints.

Send a message